Couple Overcharged $4,000 for Coffee at Starbucks
Oklahoma couple accidentally charged over $4,000 for two coffees at Starbucks due to a massive tip error, causing financial hardship and trip cancellation.
customer service
AWS Contact Lens for Amazon Connect Now Available
AWS announces general availability of Contact Lens for Amazon Connect, adding machine learning capabilities to help businesses analyze customer calls and improve agent performance.
Does UPS Only Hire Thieves? Watch Your Valuables
UPS employee caught on video stealing an iPad highlights ongoing package theft issues. Multiple customers report stolen valuables and insurance claim denials.